PDF Ebook Challenging Conflict: Mediation Through Understanding, by Gary Friedman, Jack Himmelstein
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Challenging Conflict: Mediation Through Understanding, by Gary Friedman, Jack Himmelstein
PDF Ebook Challenging Conflict: Mediation Through Understanding, by Gary Friedman, Jack Himmelstein
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Published with Harvard's Program on Negotiation, this book provides an analysis of understanding conflict and offers a way to work together to make decisions that resolve disputes. The authors explain how to meet conflict itself in an effort to understand how individuals can relate to it, and use it effectively in mediation. Divided into four parts-choosing to mediate, deepening understanding of the process, challenges in working together, and devising a resolution.
- Sales Rank: #431731 in Books
- Brand: Friedman, Gary/ Himmelstein, Jack
- Published on: 2009-09-16
- Original language: English
- Number of items: 1
- Dimensions: 9.15" h x .68" w x 6.10" l, 1.01 pounds
- Binding: Paperback
- 225 pages
- Used Book in Good Condition
About the Author
Consulting Professor Department of Health Research and Policy Stanford University School of Medicine
Most helpful customer reviews
1 of 1 people found the following review helpful.
Unique and profoundly effective
By Carol H.
This book should be a must read for everyone who works with people in conflict. It is a unique and profoundly effective model for assisting people to reach mutually acceptable resolution of their conflicts through truly understanding their needs, as well as the needs of the others with whom they are in conflict. I have recommended it to my colleagues and we chose it as a book for our year long book study. It is one of the few books that I have read again and again, each time experiencing another "ah ha moment".
2 of 2 people found the following review helpful.
Easy read with concepts that stick!
By Blackstar5
I use this book as required text for my Conflict Resolution students. It is a book that is basically broken down into true stories of conflict resolution. The authors break the stories with narrative guides of the concepts and integrate very well.
1 of 1 people found the following review helpful.
If you are a new mediator get this book!
By Melanie Bannish-MSW
It is a great window into using a more transformative approach to mediaiton. I learned a lot from this book and I greatly look forward to re-reading it!
Michael Tramble J.D. -Mediator
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